Veterans Health Administration (VHA) CEVN Helpdesks | Iron Bow

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Veterans Health Administration (VHA) Clinical Enterprise Videoconferencing Network (CEVN) Helpdesks

Sustainment of Telehealth Systems

Contract Number:   GS-35F-0251V / VA119-15-A-0131

Period of Performance:

  • Base Period: September 30, 2015 – September 29, 2016
  • Option 1 Period: September 30, 2016 – September 29, 2017
  • Option 2 Period: September 30, 2017 – September 29, 2018
  • Option 3 Period: September 30, 2018 – September 29, 2019
  • Option 4 Period: September 30, 2019 – September 29, 2020

Authorized Buyers:  Any VA authorized ordering activity

The Department of Veterans Affairs (VA), Veterans Health Administration (VHA) has a continued need to sustain the operation of the CEVN, Store and Forward Technologies (SFT) and the Telehealth Management Platform (TMP) which are used to deliver healthcare services to Veterans via Clinical Video Teleconferencing (CVT).

CVT is defined as the use of real-time interactive video conferencing, sometimes with supportive peripheral technologies, to assess, treat and provide care to a patient remotely. Typically, CVT links the patient(s) at a clinic to the provider(s) at another location. CVT can also provide video connectivity between a provider and a patient at home. CVT encompasses a wide variety of clinical applications such as specialty and primary care.

Iron Bow shall provide VA Medical Centers (VAMCs), Primary Care Telehealth Outreach Clinics (PCTOCs), VA Community-Based Outpatient Clinics (CBOCs) and VA Teleworking Providers with support services.

Iron Bow Advantages

  • Experience supporting the VA Teleaudiology pilot as well as other Telehealth for the VA
  • Experience providing Telehealth solutions to every VA Medical Center and Community Based Outpatient Clinics
  • Cisco Master Collaboration Partner


800.338.8866 | option 4