Phonak is starting a pilot program with the U.S. Department of Veterans Affairs (VA) to explore opportunities to use telehealth in real-life audiology settings and simultaneously improve veterans’ access to remote fitting. Phonak’s smartphone app VA HearAssist allows hearing aid wearers to connect with their audiologists through the internet. The app is connected to the hearing aids via Bluetooth, and links the hearing aids to an audiologist’s fitting software through this connection. Audiologists can then directly access the hearing aids and adjust their settings in real-time without having to use an additional intermediary device. They can also give advice to their patients through video conference calls.