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Iron Bow Service Select

Our clients are being asked to do more with less. They have to show quantified savings, tangible bottom-line impact and a significant return on investment. Iron Bow’s Service Select offerings help organizations utilize best of breed technologies to advance their business while supporting operational goals of revenue growth, risk mitigation and reduced operating costs.

Iron Bow is flexible in its delivery of solutions and services to successfully transform your technology investments into business capabilities. We provide technology consumption choices ranging from on prem solutions to cloud or managed IT services or a hybrid blend of both. And we deliver it all with transparent pricing and established service levels.

Iron Bow Service Select offers clients a consolidated monthly bill and one point of contact for all service and warranty needs. It allows for several flexible funding options as operational expenses, reducing the need for capital investment to keep IT running.

WHY SERVICE SELECT?

IronCare Warranty Aggregation And Management

IronCare provides 24x7x365 U.S.-based support for warranty and service for major technology vendors including Cisco, HP, Dell, Polycom, AT&T and more. Iron Bow is a Cisco Gold Certified and Managed Services Provider partner. Our Cisco-certified engineers are available to troubleshoot any issues and do so within all warranty parameters. Our team has the experience and expertise in U.S. commercial, healthcare and federal environments that enables us to quickly and proactively provide preventative maintenance to keep your systems running.  

Telehealth-As-A-Service

Telehealth technologies require a specialized expertise that may be difficult and cost prohibitive to acquire in-house. Our subject matter experts are available to perform day-to-day operations and maintenance as well as troubleshoot any issues that may arise with using technology for clinical consults. We understand technologies beyond just telehealth and will ensure investments continue to work seamlessly with other business systems.  

Desktop-As-A-Service

Desktops, laptops and tablets as well as the programs that run on them are time-consuming and expensive commodities to maintain. Iron Bow’s Desktop-as-a-Service model means we invest in the product and provide all of the maintenance to ensure laptops and desktops are meeting user needs. We offer a selection of configurations designed to meet security, computing power and productivity needs. 

Unified Communications-As-A-Service

Whether communications technology resides on-prem, in the cloud or a hybrid of the two, our unified communications team keeps the lines of communication open. From providing equipment, to patch management or troubleshooting missed connections, we handle the day-to-day operations of the communications infrastructure. 

Video-As-A-Service

From designing and implementing video-enabled conference rooms, to optimizing networks for video conferencing utilizing mobile devices, Iron Bow has done it all. Our team can migrate clients to the cloud for video teleconferencing services or manage all of an organization’s video equipment and infrastructure ensuring the maximum return on investment. 

Wireless-As-A-Service

Our network engineers will set up a wireless network infrastructure by procuring the relevant equipment, designing and implementing the wireless network, and securing it from threats. Our managed services engineers can remotely assess, manage and monitor an organization’s wireless network and report on outages or other performance statistics on an ongoing basis.  

Our Partnerships

Iron Bow has established strategic partnerships with leading manufacturers and service providers.

Managed Services

Iron Bow’s established ITIL-based U.S. located Client Service Center simplifies operations by managing, operating and providing 24x7x365 support for all the technologies we manage and implement. In this model, Iron Bow owns the IT assets and assumes the risk for those assets. Iron Bow’s Client Service Center is compliant with FISMA and NIST security standards.

Why Service Select?

Iron Bow Service Select guides you in technology choices and improves your business' agility through consumable IT services with transparent prices and established service levels.

  • Minimal up-front IT investment
  • Standardization and simplification of products delivered
  • Regular, predictable expenses
  • Financial transparency
  • Continuous monitoring of services
  • Expert technical support
  • Scalablity
  • Regular software upgrades and patches

STRONG. 
Our team of technical and business experts have the niche expertise needed to keep systems performing at the highest levels.

FLEXIBLE. 
With consumption pricing and a number of service level options, we work with you to provide the support needed.

TARGETED. 
We are laser-focused on making sure technology is meeting and exceeding needs as well as supporting mission and goals.