2015: A Look Back at the Growth of Collaboration
As 2015 comes to a close, we are looking back at the trends that shaped collaboration and the technologies that support it. This past year, unified collaboration (UC) and unified collaboration as a service (UCaaS) continued to grow in demand as organizations looked at ways to securely protect data while increasing efficiencies and effectiveness.
In this roundup, we focus on TechSource articles that shared best practices on implementing cloud-based collaboration solutions and crating successful collaboration strategies. Read more below:
Federal IT end users are expanding the terrain they traverse every day, exerting more control over how and where they connect. As agencies work in the storm of the constantly expanding cloud they must face a new reality—one that demands more speed, more power and more security from IT. To be successful, collaboration in the cloud requires a common experience across roles, organizational boundaries and devices. New cloud platforms enable this, leveling the field by removing barriers to creativity and enhancing the free flow of information and ideas.
Successful organizations today encourage, create and support collaborative environments that allow users to respond to each other quickly, track what they are doing, create structured groups around a specific task, throw all the information in one virtual location and easily communicate through text, video or audio. To get to the right solution, agencies should start with the end in mind—creating a way for employees to better communicate and collaborate— but also understand what obstacles may be in the way of effective collaboration at your organization today.
Your employees are hard at work. Offsite, remotely, virtually… the terms vary, but the scenario across the nation and the globe is the same: people are hungry for effective ways to collaborate, and they’re seeking out technology solutions on their own. The market has responded with a proliferation of apps and services to meet the need. Will Skype, Google Hangouts and FaceTime, which were developed to connect consumers, serve all of the needs of the enterprise? Or is the security of professional grade services not only an option, but a necessity?
Collaboration is about more than how work gets done within an organization. It also has to do with how federal IT leaders and buyers are collaborating on the best approach for transitioning their organizations to new managed services and consumption model. This collaboration with IT manufacturers extends to them collaborating with their channel partner community to determine the best way to provide technical support services to the federal market space in the “new frontier” of managed services. When manufacturers and channel partners team up to provide a collaborative services approach, the customer ultimately receives the best of both worlds in terms of their network management.