Unified Communications Manager Cloud for Government (UCM) – Formerly Hosted Collaboration Solution for Government (HCS-G)

Iron Bow’s UCM (formerly HCS-G), powered by Cisco, is a FedRAMP Authorized cloud-based collaboration service built to help you improve communication capabilities, empower your mobile workforce, meet cloud-first mandates and maintain stringent security standards. Check out this video and see how we can help your agency overcome key IT and business challenges.

See what VDI can do for your agency.

The case for Virtual Desktop Infrastructure (VDI) has never been stronger. Agencies are looking for better approaches to securing and managing end-user devices. Check out this infographic and see what’s driving the interest in VDI solutions—and what concerns are slowing agencies down.

About TechSource

Welcome to Iron Bow's TechSource, a blog about the issues facing the government and industry today and the technologies being adopted to help overcome them.

Category: Managed Services


Security and Unified Communications Tools – it’s the Layers That Count

In today’s era of remote or hybrid work environments, virtual collaboration and communication tools are simply essential for business continuity. Federal and commercial entities use a vast variety of tools including IP video and telephony, audio/video conferencing, audio/visual solutions, desktop or laptop sharing, instant messaging and other collaboration applications. Cisco’s hosted collaboration platforms  deliver integration […]

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Logan Gaffney and Anthony Wurtele

June 1, 2021

Cloud  •  Collaboration  •  Managed Services

Cloud Technology Dell EMS VxRail

How to Future-Proof Your Cloud Technology Using Dell EMC’s VxRail

For most organizations wanting to move over to the cloud (72% of companies, in fact), the list of challenges seem daunting. The most common challenges are determining the starting point, figuring out what to do with their legacy technology and ensuring security – not to mention also needing to solve for the complexity issue for […]

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TechSource Editor

Collaboration technology video conference

How Business Collaboration Technology Should Work in 2021

The way we work has changed. Teams are no longer all working out of the same location or keeping to a standard 9-5 workday. Remote work, dispersed teams and 24×7 connectivity are the new norm as are expectations of a consumer-like experience with business applications. Collaboration efforts aren’t as easy as gathering everyone in a […]

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Jim Smid, CTO, Logan Gaffney, Technical Director of Collaboration and Anthony Wurtele, Collaboration Architect

March 9, 2021

Cloud  •  Collaboration  •  Managed Services

Device as a service | DaaS | Dell Technologies

Device as a Service: Less Risk, More Satisfaction

By now most are familiar with the mantra that the U.S. Air Force (USAF) wants to (must) focus on core warfighting and C2 (command and control), and get out of the common IT infrastructure business. However, this of course doesn’t mean the USAF will cease to focus on technology. Just the opposite, the USAF intends […]

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John Odey

EITAAS | Dell Technologies | Everything IT as a Service

3 Ways Enterprise IT as-a-Service Benefits the DoD

We’ve all spent time in front of our computers that have a glitch, aren’t connecting to the internet, or are stuck in some endless problematic loop. What if your responsibility is national security and keeping your country safe but sometimes the lack of IT support makes it difficult to do so? That’s how our Department […]

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James Ebeler

July 28, 2020

IT Modernization  •  Managed Services

Managed IT | Telehealth encounter

Managed IT May be the Solution for Healthcare Organizations in a Post-COVID World

COVID-19’s impacts on the healthcare industry have been far reaching. From the rapid response to a global pandemic, to the hurried assimilation of telehealth for routine care to the financial strain on healthcare organizations due to the lack of elective and standard health procedures, the market is poised for long-lasting change. Organizations have rolled out […]

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TechSource Editor

June 9, 2020

Managed Services  •  Telehealth

information technology

Three Ways Agencies are Looking to Innovate in 2020

Two decades ago few could have imagined how advanced technology would become. In the intervening years, we’ve seen our devices get smaller and more powerful, storage move from cumbersome data centers to flexible cloud models and networks speed up faster than anyone could have believed possible. As we move into a new decade, agencies now […]

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Jim Smid

working on a tablet computer

The Jury Is In: Law Firms Need Industry Partners to Harness Technology

Imagine sitting in your lawyer’s office as they are trying to review key documents related to your case, however they cannot access the documents either due to loss of connectivity, data corruption, or other issues. Or you’re an attorney outside a courtroom desperately trying to get into your firm’s document repository archive remotely, but can’t […]

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Craig Limon

December 23, 2019

Managed Services

hand holding tablet computer

Finding a True Partner – What to look for with a Managed Services Provider

Managed services give agencies the ability to utilize a partner to manage some of their most complex IT tasks or offload routine day-to-day operations.  Managed service providers provide experts who understand the technology and the innovation landscape ahead and utilize those capabilities to improve the overall service delivery for an agency. These providers take end-to-end […]

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Craig Limon

June 17, 2019

Managed Services

consumption model

Modernizing the Network with the “As A Service” Model

You may be familiar with Software as a service (SaaS), but the “as a service model” works far beyond software as an option for technology across the IT spectrum. As a service is simply a model to change the delivery and procurement mechanism to obtain applications, hardware or business functions through technology, moving from traditional […]

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Craig Limon

May 29, 2019

Managed Services


Ease the Cost and Burden of Device Management with DaaS

Imagine you’re an IT manager at a mid-sized agency, with a small staff and little budget. You’re responsible for not only updating legacy technology, monitoring cloud and data center integration and effecting a strong cyber security posture, but also managing the hundreds of devices given to agency employees. This is an overwhelming position. Agency IT […]

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Jonathan Nikols

May 9, 2019

Managed Services

Cisco live recap

Connectivity is Key: Three Takeaways from Cisco Live 2018

Emerging technologies are redefining what’s possible for government. Not just the technologies themselves, but also their interconnected capabilities and the analytics they can provide. Collaboration and connectedness emerged as the central themes during this year’s annual Cisco Live in Orlando. Attendees got a look into how connected tech can enable organizations, including federal agencies, to […]

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Josh Finke

July 5, 2018

Collaboration  •  Cyber Security  •  Managed Services

With New Technology Comes New Cyber Security Responsibilities

Cloud computing has revolutionized the way we do business. There’s no doubt that how we work now is built around the efficiencies and mobility afforded by the cloud. While the adoption of cloud has brought incredible benefits to government, like any new technology it comes with shifting standards for cyber security. Because of this, it’s […]

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Rob Chee

March 5, 2018

Cloud  •  Cyber Security  •  Digitization + IoT  •  Managed Services  •  Mobility + End User Devices  •  Wireless