Category: Managed Services

In January 2017, members of the Hillsborough County community and Bob Buckhorn, the mayor of Tampa, joined Iron Bow for the grand opening of a new call center. The state-of-the-art 24,000 square-foot facility is the result of a contract awarded in October 2016. Iron Bow is looking forward to expanding the presence of telehealth in […]

Simplifying IT complexity is the challenge that most government IT contractors are facing today. With new technologies emerging in the market every day, the old way of consuming IT isn’t in line with most federal agencies’ missions to be innovative and agile. Making sense of the customer’s mission and the IT requirements needed to align […]

When striving to meet your agency’s mission, the last thing you want is IT complexity. Instead, federal agencies are embracing managed services, which allows them to be flexible, adopt new technologies and innovate without  high costs, management of multiple vendors and implementation or operational complexities. While it may sound too good to be true, the […]

As 2015 comes to a close, we are looking back at the trends that shaped collaboration and the technologies that support it. This past year, unified collaboration (UC) and unified collaboration as a service (UCaaS) continued to grow in demand as organizations looked at ways to securely protect data while increasing efficiencies and effectiveness. In […]

Organizations have many items on their wish list for 2016, but what tops the CTO’s wish list is often creating greater IT efficiencies. Managed Services delivers on this wish for organizations interested in moving to a consumption-based IT strategy.  In this latest podcast, we spoke with Jim Smid, CTO of Iron Bow to get a […]

All agencies must manage to a budget, but in today’s hyperconnected and quickly evolving world of IT, this is increasingly difficult. That’s why so many agencies are looking to partners for managed services as a way to innovative IT solutions without investing millions or more in infrastructure that will become obsolete in a few years. […]

In my last TechSource post, I shared four tips for federal agencies to consider when they are vetting outside IT contractors to provide active support of operational continuity. As agencies of all sizes know, it can be tough to choose from a multitude of contractors who are saying the same things: “Our difference is our […]

Most federal agencies need the active support of IT contractors to supplement their staff and ensure continuity of operations. It can be tough to choose from the multitude of contractors, particularly when many of the proposals indicate the firms differentiate with similar characteristics.  Many will indicate they differentiate with people, process and technologies.” But do […]

The Internet of Things (IoT) is a big idea, full of excitement, promise and…what else, exactly? Although the days of sensors on every object within an organization seem futuristic, today’s CIOs are putting in place an operational foundation that will enable and drive the IoT as it develops. CIOs are focusing on getting the most […]

As our regular readers know, we are focused on preparing to invest and getting the most from budget dollars. As technology consumption is shifting, many organizations are turning to managed services to keep up with the latest IT needs. Investing in a managed services model allows users to switch to a consumption-based IT strategy. In […]

Technology today is shifting so quickly that organizations often struggle to keep up. How do you manage your IT investments and ensure a quantifiable return? In this short video, Jim Smid, Iron Bow Technologies’ Chief Technology Officer, talks to a wide range of topics, including considerations for investing in IT and what to look for […]

To ensure the cloud solutions and services being implemented by government agencies are secure and meet an established set of standards, experts from multiple federal agencies, including GSA, NIST, DHS, DOD, NSA, OMB and private enterprises came together to form the Federal Risk and Authorization Management Program (FedRAMP). FedRAMP analyzes the cloud services and solutions […]

With federal agencies busy wrapping up fiscal year 2014 IT projects, it’s a great time to look back at trends that shaped 2014 and look ahead to see what will likely shape 2015 priorities.