Cybersecurity Awareness Month might end every October, but cyber threats certainly don’t. New risks emerge daily, remote and hybrid work environments expand the attack surface, and AI-powered tools are evolving faster than most organizations can manage.
In a recent episode of Tech in Translation, we spoke with Ben Davis, Manager of Systems Engineering at Palo Alto Networks, about how companies can build year-round resilience. With a role that spans both commercial and public sector clients across North America, Ben offers a clear-eyed view of the challenges security teams are facing and where innovation is making a difference.
Ben’s work isn’t just about solving today’s security problems. He also mentors up-and-coming engineers through Palo Alto’s Academy program, which gives him a frontline view of where the industry is headed and what skills tomorrow’s security leaders will need.
“The bad guys don’t clock out,” Ben said. “Cybersecurity isn’t seasonal. You need a strategy that scales with your workforce, adapts to new tools like GenAI, and gives you continuous insight into behavior, especially at the edge.”
That’s where solutions like Prisma Browser and Prisma AI come into play.
Today’s threats don’t just target traditional infrastructure. They happen at the user level: inside the browser, across web apps, and increasingly within AI-powered platforms. Ben emphasized that these new frontiers require new levels of visibility and control.
Prisma Browser is a secure enterprise browser that looks and behaves like Chrome but adds powerful security capabilities. It gives organizations visibility at the endpoint, allowing them to:
This browser-level insight is especially valuable for remote environments, where traditional firewall tools can’t always reach.
Prisma AI addresses the growing risks that come with the rise of generative AI platforms. As organizations experiment with tools like ChatGPT, they face new concerns around data exposure and model retraining.
Prisma AI helps mitigate these risks by providing:
“People see the power of GenAI but don’t think about the security issues,” Ben said. “Your Executive Assistant might paste sensitive notes into a chatbot today, and that same model could resurface that data after retraining. Prisma AI stops that from happening.”
Together, Prisma Browser and Prisma AI offer security teams a way to monitor and protect the modern workplace where users, data, and apps are constantly interacting.
Technology is advancing quickly, but the human element continues to be a major factor in cybersecurity. Ben pointed out that common risks—like employees turning off VPNs or using unauthorized apps—aren’t going away anytime soon.
This is where browser-level visibility becomes essential.
“You can’t enforce good security practices if you don’t know what users are actually doing,” Ben noted. “Prisma Browser gives leaders insights they’ve never had before.”
That added visibility allows security teams to make smarter decisions, identify blind spots, and take action quickly, all without creating friction for users.
Ben shared an example of a school district that struggled to monitor student activity on Chromebooks during remote learning. Traditional tools couldn’t provide enough visibility, and educational platforms were opening doors to third-party apps with unknown risk.
After deploying Prisma Browser, the district:
“They rolled out Prisma Browser in minutes,” Ben said. “It looked just like Chrome, but suddenly they had a level of visibility they’d never had before.”
As the security landscape shifts, organizations need solutions that are flexible, intelligent, and user-centric. Ben sees this transition as a turning point for security strategy.
With tools like Prisma Browser and Prisma AI, teams can:
The key takeaway?
Cybersecurity needs to be a continuous effort, not a once-a-year reminder.
“AI, hybrid work, and SaaS aren't slowing down,” Ben said. “Your security strategy shouldn’t either.”
Want to learn more? Click here to listen to the full episode!