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Iron Bow Managed Services

24/7 Support for Seamles Telehealth. 
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Expert Support. Trusted Technology. Always On. 

Iron Bow’s Managed Services team provides around-the-clock U.S.-based support to keep your telehealth operations running smoothly. From setup to resolution, we ensure every component—hardware, software, and infrastructure—is covered with industry-leading expertise.

Certified, Compliant, and Fully Covered

We support telehealth systems from top vendors including Poly, Cisco, Vidyo, and ExtendedCare. Our services meet the highest compliance standards, including:

  • HIPAA (Health Insurance Portability and Accountability Act)

  • HITRUST, ISO 27001, and GDPR (General Data Protection Regulation)

Comprehensive Telehealth Support Services Include:

  • Certified hardware and software installation

  • Full maintenance and warranty support

  • Microsoft Windows configuration and deployment

  • Real-time device monitoring and proactive diagnostics

  • In-house repair and equipment management

  • Tier 1, 2, and 3 engineering support for fast issue resolution

  • Managed services for IT infrastructure (compute, networking, storage)

Reliable Care Starts with a Reliable Team

Whether you're supporting a hospital, clinic, or mobile unit,

Iron Bow ensures your systems stay online, secure, and ready to deliver care—anytime, anywhere.

 

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