Trina Marlowe

Trina Marlowe is the Chief Operating Officer at Iron Bow Technologies, where she leads the company’s overall operations, services, and strategic execution. In this role, she drives enterprise performance, aligning operational delivery with long-term business goals while ensuring both customer and employee experiences remain central to Iron Bow’s mission.

Previously, Trina served as Iron Bow’s Enterprise Risk and Experience Officer, where she built a strong foundation for integrating Risk Management, the Total Experience, and Strategy across the organization. Her ability to balance risk, strategy, and customer focus has been instrumental in supporting sustainable growth.

With over 25 years of experience in technology and operations, Trina has consistently championed process-driven excellence and people-first leadership. She began her career with Apptis Technology Solutions, which later became Iron Bow, serving as Director of Service Delivery and eventually moving into senior executive roles including Senior Vice President of Services.

She holds a degree in Management Information Systems from Northeastern University and is known for fostering a culture of accountability, innovation, and employee empowerment. Trina’s leadership is characterized by a deep commitment to fostering a culture where the employee experience is paramount, understanding that a fulfilled and empowered team translates into exceptional customer experiences. Her philosophy emphasizes that a positive employee experience is the catalyst for delivering unparalleled value to customers. Under her guidance, Iron Bow has seamlessly integrated risk management with both strategy and customer experience initiatives, ensuring that the company's growth is sustainable and customer focused. Trina's strategic vision, process-driven approach, and dedication continue to be vital assets in Iron Bow's mission to innovate and excel in the technology solutions industry.