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GEMSS Program Overview for U.S. Air Force and U.S. Space Force

Licensing Portal

For license generation, smart account creation and access.

GEMSS Resources

What is Global Enterprise Modernization Software and Support (GEMSS)?

The Cisco GEMSS is a modernized support contract that expands the Air Force and Space Force's access to technical services and enables them to consume unlimited software and licenses for Cisco routing, switching, and wireless technology.

Cisco is partnered with the prime contract holder, Iron Bow Technologies. Combined, we provide support over the life of the contract.

What is included in GEMSS?

Software

Cisco Commercial off-the-shelf (COTS) Networking Enterprise Agreement, including DNA Advantage for routing, switching, wireless, and network management.

Support

Cisco SmartNet Total Care (SNTC) support and Cisco Software Support (SWSS) for all Department of Air Force0owned Cisco-branded hardware and software.

Advance Services

Cisco Advance Services (AS) delivered by appropriately cleared Cisco operations managers and network engineers, including high touch technical support, high touch operations management, asset manager, and advanced service resources.

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